Reviews

"Would definitely recommend him to anyone in need."

We had Kevin come out to check out our issue. He gave us a very reasonable price and fixed the issue. He was very nice and courteous in keeping his mess clean. Even cleaned every knob he touched because we have small children. Would definitely recommend him to anyone in need.

Paige C.

"I will recommend Samco to whoever asks for plumbing needs."

Brett was very courteous and professional. We brainstormed and he came up with the best solution for my issue and fixed it in no time. I will recommend Samco to whoever asks for plumbing needs. THANK YOU!

Laura W.

"I will continue to use this company."

On time. Great work. I will continue to use this company.

Vicki R.

"I am very grateful for them and would highly recommend them."

Brett and Nick were wonderful. They explained what they found and what they were doing- I had had issues with a shower diverter, a toilet and my kitchen plumbing since I moved in to our home in 2020. They came the first week of January 2023. Lauri was very accommodating with my schedule. Someone recommended them and they only took half the day fixing everything-- checking their work, explaining what the problem was and how they fixed it. Nick came back today (March) when I was still having issues with the toilet and took care of the problem in a half hour. I am very grateful for them and would highly recommend them.

"How's that for honesty!"

Water heater started leaking. Called Samco where Lori got service scheduled for the next day!! Kevin showed up on time, worked hard for 3 hrs, cleaned up, took old WH away, checked to make sure water was hot; it was. Paid invoice. Then got a call following morning, Lori informed me I had been charged incorrectly and they were putting $58 back on my credit card. How's that for honesty!

Susan C.

"I will be a lifelong customer"

Brett is a class act, came out and fixed a sewage main issue on my house incredibly quickly. Highly recommend Samco to anyone looking for a plumber! I will be a lifelong customer for any issues I may have in the future.

Mason R.

"SAMCO is the best: on time, professional, efficient and personable."

From front office staff to Technicians, SAMCO is the best: on time, professional, efficient and personable. Nick is patient, offers great advice and does outstanding work!

"I am very pleased with Joe’s assessment and treatment"

Joe came to diagnose and treat a sewage smell coming from my garage apt. It isn’t used often and water isn’t flushed through often. There wasn’t anything significant after complete inspection so he cleaned the drains, recommended a cleaner and provided me with a regular treatment plan. I am very pleased with Joe’s assessment and treatment and so far everything is going well.

Renee Wilson

"The work was very neat and clean"

They replaced our hot water heater in less than 90 minutes. Very professional. The work was very neat and clean. The main employee, Nick, appeared to be training his helper who was very attentive and polite. Very satisfied.

Dennis Pershing

"Would call Samco Plumbing again!"

Came out same day when other plumbers couldn't. Very polite and explained everything. Reasonable pricing. Cleaned everything up before leaving. Would call Samco Plumbing again

Lynnette H.

"Good service company."

Good service company. Able to get a prompt appt. Came on time and fixed the issue. Would recommend.

Steve L.

"These guys are great and trustworthy."

Very timely service and knowledge technicians. These guys are great and trustworthy.

Michael R.

"Susan, Brett, Darlene, and Nick are all 5-star professionals, every time."

We have used Samco to repair, replace and install all our plumbing needs on 3 properties for years. It's a no-brainer -- Susan, Brett, Darlene and Nick are all 5-star professionals, every time.

David

"The installation occurred sooner than we expected and the two gentlemen involved with the installation were friendly, pleasant, and efficient."

I called for a special order. That process was fast and pleasant and came up with just what we wanted. The installation occurred sooner than we expected and the two gentlemen involved with the installation were friendly, pleasant, and efficient. When they left everything was cleaned up, and you wouldn't have known they had been there except for the new toilet!!!

Kathy H.

"I have always received stellar service with a hometown feel. They are family owned and operated and take the utmost care in taking care of their customers"

I have used Samco for both residential and commercial reasons. I have always received stellar service with a hometown feel. They are family owned and operated and take the utmost care in taking care of their customers. I wouldn't hesitate whatsoever to refer all my family and friends to them for all their plumbing needs.

Tina W.

"Techs were knowledgeable. Parts were ordered & were installed at a later date."

This was our first experience with Samco. All the employees were very courteous & concerned with our problem. We had same day initial service. Techs were knowledgeable. Parts were ordered & were installed at a later date. Techs returned at scheduled time of 8:00 am & completed the work quickly. We were totally pleased with our experience with Samco & would recommend them to all. The cost was also very reasonable. Thank you all for saving the day.

Sandra C.

"Cost was reasonable for time and effort spent"

Kevin and Dillon did an excellent job. Both personable people. Cost was reasonable for time and effort spent. I will call on them again if and when needed.

Randell C.

"Thank you Samco Plumbing and Todd for a great service, great price and for being ahead of schedule!"

This was the first time I needed a plumber to come to the house to fix a clog kitchen sink drain. I wasn't sure who to call, but saw one of the Samco trucks and decided to give them a call. Best decision I could of made! Todd showed up prior to the appointment time and got right on the issue at hand. He was friendly and did a terrific job! I now have a plumber to call for any future needs! Thank you Samco Plumbing and Todd for a great service, great price and for being ahead of schedule! Also when I made the phone call, the girl that took the appointment information was friendly and helpful.

Robin H.

"Kevin arrived earlier than appointment which was great"

Kevin arrived earlier than appointment which was great. He diagnosed the problem and gave a price and then fixed it couldn have ask for better service

Darla S.

"We are having issues with our water bill and needed a 'leak check' before calling the city in to investigate the issue."

We are very satisfied with our SAMCO experience. We are having issues with our water bill and needed a 'leak check' before calling the city in to investigate the issue. The technician who made the appointment was very courteous and helpful and Todd came out promptly on time, was efficient and friendly and even helped me understand how the meter works before he left. We will definitely call again for anything they can help us with in the future.

Jamie G.

"I believe her name was Susan, told me that if they get the extra time needed, then they would call me as it depends on how quickly some other jobs would go."

I called Samco this morning at about 6:30am. Hoping to get service later today. I promptly received a call back and made an appointment for tomorrow as they were very busy and completely booked for today. I believe her name was Susan, told me that if they get the extra time needed, then they would call me as it depends on how quickly some other jobs would go. Sure enough I later got a call in the morning and she followed through and was able to get Charlie to come out to our home within 20 minutes of the phone call. He came out, unplugged our kitchen sink drain line and was pleasant to deal with, professional and very thorough. Honest and upfront pricing that is fair, is a big plus along with great employees. Thank you!

A Former Client

"Got me up and running and even helped me chase my dog who escaped when the door blew open."

Brett came to fix my garden tub faucet. He was courteous, kind and fast. Got me up and running and even helped me chase my dog who escaped when the door blew open. Would completely recommend Samco.

Lisa M.

"These guys will go out of their way to help you however and whenever possible."

Sam, Wayne, and the guys from Samco plumbing are top notch, couldn't ask for a more courteous, professional, and punctual staff. These guys will go out of their way to help you however and whenever possible. Samco saved me hundreds over other local competitors and was there to install the same day. FIVE STARS, highly recommended.

Randall H.

"Great Americans, dedicated professionals with super service and affordable prices best describe Samco Plumbing!!"

Great Service & Prices!! At Trinkle Realty we call on Samco for multiple properties we manage as well as my personal home. For the past 2 years now they are our #1 choice for plumbing repairs anywhere in Polk County. Great Americans, dedicated professionals with super service and affordable prices best describe Samco Plumbing!!

Trinkle Realty

"Charlie arrived early and not only fixed the problem but shared his knowledge."

Our entire experience was excellent, From the initial phone call through the fixing of the problem everyone was courteous and professional. Charlie arrived early and not only fixed the problem but shared his knowledge. The experience was so good we signed up for an annual maintenance contract. Thanks Charlie! Thanks SAMCO

Larry A.

"Found the top thermostat was not testing properly. Changed it out."

Called with a hot water tank issue. Figured I would have to replace it. They sent a guy out, listened to the issues we had leading up to no hot water, looked over everything, took time to test each electrical component in this two element/ thermostat unit. Found the top thermostat was not testing properly. Changed it out. It was a different dial system for temp control than bottom one and they have to be set the same so asked me if I wanted bottom one changed to match. Gave me a price for changing out bottom oone.It was a very fair price. Had it done and now both thermostats are new and hot water tank works great. Saved us a lot of money fixing rather than replacing! Thanks Samco!

Andy R.

"I had a clogged drain and Todd, the guy that came to the house was/is so nice and he did an excellent job."

Excellent customer service from the people in the office, to the guys that fixed my problem. I am shocked that someone said the owner's wife was rude, she was very patient with me and all my questions. This was my second time using them and i will continue to be a repeat customer. I had a clogged drain and Todd, the guy that came to the house was/is so nice and he did an excellent job. Thank you Samco!!

Michelle K.

"He showed up at 8 (pretty amazing!), and called the Navien rep to help identify the problem."

Samco had an 8 A.M. appoint at my house to check out our control panel for our tank-less water heater. He showed up at 8 (pretty amazing!), and called the Navien rep to help identify the problem. The bill was more than reasonable. Totally satisfied! Thanks Samco!

Thomas T.

"The work was exactly what I wanted done."

They were very prompt in answering my call and setup an appointment right away. Charlie was right on time, very courteous and efficient. He did the job well and quickly and cleanly. The work was exactly what I wanted done. I would call them for future plumbing needs any time.

Carol G.

"I appreciated the courteous, honest service from Stephen."

Wonderful experience! I appreciated the courteous, honest service from Stephen. If I have any other plumbing issues, Samco will be the first and only place I call. Thank you.

Melissa F.

"Prompt and professional service"

Excellent! Prompt and professional service. Sam co is now in my contact list and I will never call another service!

Candice F.

"I will use them again"

Fast Great Service great Technician. I will use them again.

Chuck P.

"Quick and Efficient!!!"

Quick and Efficient!!!

Doggo M.

"We've used them for years."

Samco is always quick to respond and is a great company with really nice employees. We've used them for years.

Patti B.

"Thank You Samco for sending Great employees"

Kevin and Dillion was super nice they went right to work on my clog and also gave me an estimate on replacing water heater. Thank You Samco for sending Great employees.

Paula T.

"Polite, professional and honest"

I have used Samco at work and at home. Brett has always done a great job at an honest price. Polite, professional and honest, that's a great combo.

David H.

"Great customer service and prompt"

Great customer service and prompt. Very trustworthy and pleasant technician.

Kelly S.

"Timely and professional service"

Timely and professional service

William J.

"Great company that does fantastic work."

Great company that does fantastic work. Brett was extremely polite, helpful and knowledgeable!

Madison H.

"I was extremely pleased with the service."

I was extremely pleased with the service. From Darlene who set up the appointment and kept me informed, to Brett my service tech, it was first class service all the way. Will definitely call them in the future.

Cynthia A.

"They are reasonable in their pricing"

We have trusted Sam, Susan & their staff for over 20 years with repairs and major plumbing jobs. They are reasonable in their pricing, professional with their work, and always on time.

Nico D.

"Great service and price."

Great service and price. Would use again.

Merle G.

"He was on time and the problem was solved very quickly."

Shawn came out to fix a leaking toilet. He was on time and the problem was solved very quickly. The price wasn't bad at all. This was our first time using Samco and we will be using them from now on!

Millie

""Hot water Guy.""

SAMCO to the rescue! We have a Home warranty service. When our tankless gas water heater went on the fritz, the warranty service sent a company who knew nothing about them. After many phone calls, they gave me approval to use a local company and would reimburse me. So, we decided to call Samco. And, it was the best call we ever made! Steve came out and diagnosed the problem within a short time. Then, we had to have a special part ordered that was located on another planet. Again, Samco found the part and had it overnighted. Steve came out on SATURDAY (even though that was not his normal work day) and fixed the water heater! We had a guest from Japan at the time and it was quite embarrassing to not have hot water. So, Steve is now known as the "Hot water Guy." We will not renew with the Home Warranty Service next year. But, we will call SAMCO every time we need anything to do with our plumbing.

Brox t.

"I love the SAMCO Team!!!!"

I love the SAMCO Team!!!!
Two days before the service appointment Lindsey called to let me know there was an opening. Although I was unavailable I appreciated the call. Stephen showed up at the appointed time and completed the job in record time. Thanks Team SAMCO.

Chance Q.

"Best I’ve ever had"

I wanted to let you know that the service I received yesterday was the best I’ve ever had with a plumber. First, y’all answered the phone. Second. The girl that answered was so nice, and the guy that came out, Nick McBain, was just awesome. Fixed everything and educated me a little on my water softener. I just want to thank y’all for great service!

"I am happy with the work done."

I had a small water leak in my main bathroom which has cost me a lot of money for water. I finally found the problem and called Samco Plumbing. It was fixed. Plumbers were very nice. I am happy with the work done.

Phyllis T.